WANT TO BECOME A BRO?
We're currently hiring for the following positions:
Customer Service Representative
Full-time position
Job Summary
- Assists with live chat, complaints, orders, errors, account questions, billing, cancelations, and other queries
- Resolve customer complaints via phone, email, mail, or live chat
- Use telephones/Cellular devices to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Place, cancel or edit customer orders
- Assist with placement of orders, refunds, or exchanges.
- Take payment information and other pertinent information such as addresses and phone numbers for orders
- Answer questions about how our services work, requirements for deliveries, etc.
- Suggest solutions when a problem arises
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Go the extra mile to engage customers
Requirements:
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
- Experience in a fast-paced culinary environment
- Experience in a high-volume production facility is a plus
- Reliable transportation
We offer our full-time employees:
- Competitive salary
- Health benefits after 90 days
- 401k with employer contribution
- Paid time off
- 50% off all meal orders
- Shift meal provided
Overnight Meal Packer
Full-time position
Hours: 8pm - 6am | Saturday & Sunday, 10pm - 6 am | Monday & Wednesday
Job Description:
- Prepare all food items as directed in a sanitary and timely manner.
- Follow plating & procedure specifications.
- Store food properly, operating food processing equipment, maintaining supplies, mixing ingredients, and assessing food items quality.
- Clean and maintain station in practicing good food safety and sanitation.
- Assist with the cleaning and organization of the plating room and equipment.
- Maintain a clean and orderly workstation by sanitizing surfaces and taking out the trash, etc.
- Ability to push, pull, lift, or carry up to 50 lbs. Ability to push, pull, lift, or carry up to 1,000 lbs. with the aid of a rolling cart made available by the company.
- Ability to withstand extreme temperatures in the plating room work environment, the temperature in the cold room is consistently below 39 degrees.
- Must have the ability to communicate effectively with associates and management team.
Requirements:
- Experience in a fast-paced culinary environment
- Attention to detail
- Must be able to stand for long periods of time
- Experience in a high-volume production facility is a plus
- Reliable transportation
We offer our full-time employees:
- Competitive salary
- Health benefits after 90 days
- 401k with employer contribution
- Paid time off
- 50% off all meal orders
- Shift meal provided
Meal Packaging & Expediting Staff
Full-time position
Sun, Mon, Tues, Thurs: 7 am-4 pm (approximate hours)
Requirements:
- Experience in a fast-paced culinary environment
- Attention to detail
- Must be able to stand for long periods of time
- Experience in a high-volume production facility is a plus
- Reliable transportation
We offer our full-time employees:
- Competitive salary
- Health benefits after 90 days
- 401k with employer contribution
- Paid time off
- 50% off all meal orders
- Shift meal provided